1. How do I make a booking on your website?

• Making a booking is easy! Simply navigate to the tour or activity you're interested in, select your preferred date and time, and follow the prompts to complete your booking.

2. Can I cancel or modify my booking?

• Yes, you can cancel or modify your booking, but please refer to our booking cancellation policy for details on any associated fees and deadlines.

3. What payment methods do you accept?

• We accept various payment methods, including major credit and debit cards. Some tours might also offer cash-on-delivery or other payment options.

4. Are the prices listed on the website per person or per group?

• The prices listed are usually per person unless otherwise specified. Group rates may be available for certain tours and activities.

5. Do I need to print my booking confirmation?

• While it's recommended to have a printed or digital copy of your booking confirmation, many tours and activities accept electronic confirmations on your mobile device.

6. Is transportation included in the tour price?

• The inclusion of transportation varies depending on the tour. Check the tour details to see if transportation is provided or available as an add-on.

7. Are tours conducted in multiple languages?

• Many tours offer multilingual guides, but availability can vary. Check the tour details for information on available languages.

8. Do you offer group discounts?

• Yes, we often have special rates for larger groups. Contact our customer support for more information on group discounts.

9. Is travel insurance included in my booking?

• Travel insurance is generally not included in the booking. We recommend purchasing travel insurance to cover unforeseen events.

10. Can I book tours for a future date?

• Absolutely! You can book tours well in advance. Just make sure to check the availability for your desired date.

11. How do I know if a tour is suitable for children?

• Tours and activities often have age or height restrictions listed in their descriptions. Make sure to read these details before booking.

12. What is your refund policy in case of tour cancellation due to unforeseen circumstances?

• Our refund policy varies depending on the circumstances and the tour provider. Please refer to our cancellation and refund policy for more details.

13. Can I request a custom itinerary or private tour?

• Yes, we offer customized itineraries and private tours. Contact our team to discuss your preferences and requirements.

14. How do I contact customer support if I have questions or need assistance?

• You can reach our customer support team through [phone number] or [email address]. We're here to help!

15. Are the tour prices inclusive of taxes and fees?

• Generally, our listed prices include taxes and fees. However, please review the tour details for specific information.